Changes to Resolving crashing with Adobe Creative Cloud applications Introduction

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Category
Computer Info and Fixes
Type
how-to
Title
Resolving crashing with Adobe Creative Cloud applications
Introduction
Adobe Creative Cloud applications are powerful, but very complex. The most frequent cause of of an application quitting/crashing/not starting is corrupted cache or preference files.
''The good news:'' if the offending file is removed, the application is stable again.
''The bad news:'' Finding and identifying the offending file can be a challenge. In this example, we will look at InDesign. Other CC applications will have similar files in the same locations.
Follow these steps to remove the most common cache and preference files.
# Locate the hidden user Library folder.
Time Required Min
5 minutes
Time Required Max
30 minutes
Difficulty
Moderate
Author
Art Tech
Public
No
Ogdc Enabled
inherit

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Steps

Step #: 1
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