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CC 2018 UPDATE:
Just used the keyboard shortcut above to on student machine, and it it worked as expected: prompt to delete preferences. Solved the issue!
Updated the Driver Download link to point to the latest Mac drivers, including OS 10.13, 10.12, 10.11.
Updated the Driver Download link to point to the latest Mac drivers, including OS: 10.12, 10.11, and 10.10.
CC 2018 UPDATE:
Just used the keyboard shortcut above to on student machine, and it it worked as expected: prompt to delete preferences. Solved the issue!
Updated the Driver Download link to point to the latest Mac drivers, including OS 10.13, 10.12, 10.11.
Updated the Driver Download link to point to the latest Mac drivers, including OS: 10.12, 10.11, and 10.10.