Edit History for Wiki - Cal Poly Art and Design

Art Tech Sep 20, 2014


	[title\|1 - Tech Q&A]
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+	[toc]

	[summary]Check here for answers to frequently asked questions.[/summary]



-	[toc]
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	== Art & Design Lab Computer Questions ==

	=== Do A&D lab computers require the same campus wide user credentials as the Poly Portal? ===

-	~~No. A&D lab computers are a seperate, stand-alone system, so everyone must have an Art & Design account that is unrelated to their Poly Portal account.~~
+	'''YES!'''

-	~~=== How do I get~~ an A&D ~~user account setup for using the lab computers?~~ ~~===~~
+	New for the 2014-15 school year, all A&D lab computers use the campus wide account credentials system. Everyone that is a A&D Major or is enrolled in an A&D class can log in with their existing Cal Poly Portal credentials.

-	Come see the A&D tech (Matt Corippo) in room 160A, across from the main computer lab to create an account. Once the account is setup, you can access lab computers, scanners, and printers.
+	=== What if I try my credentials and I can't log in to a A&D lab computers? ===
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+	Notify the A&D tech Matt Corippo via email (or directly in room 160B, across from the main computer lab) to resolve this.
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+	=== Where are the A&D labs located? ===
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+	=== I get an error that says '''my account has been locked'''. Now what? ===
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+	If you (or any user) tries an incorrect password '''4 times''', the account will be automatically locked preventing access for 30 minutes. This is campus wide, not specific to A&D.

	=== Where are the A&D labs located? ===

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